Privacy Policy

Privacy Policy

 

This Privacy Policy explains how Evasea collects, uses, discloses, and protects your personal information when you visit, use, or make a purchase from our website, or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1) What we collect

A. Information you provide to us

Depending on how you interact with the Site, we may collect:

  • Contact details: name, email address, phone number

  • Order details: billing address, shipping address, items purchased, order notes, returns and exchanges

  • Account details (if you create an account): login information and profile details

  • Customer support messages: emails, chat messages, reviews, and other communications you send us

B. Information collected automatically

When you visit the Site, we may automatically collect:

  • Device information: IP address, browser type, time zone, device identifiers

  • Usage information: pages viewed, links clicked, browsing patterns, time spent on pages, referring/exit pages

  • Location information: approximate location based on IP address

C. Cookies and similar technologies

We use cookies and similar technologies (like pixels and tags) to:

  • Keep the Site functioning

  • Remember preferences

  • Understand performance and improve user experience

  • Measure marketing effectiveness and support advertising

You can control cookies through your browser settings. Some features may not work properly if you disable cookies.

2) How we use your information

We use personal information to:

  • Process orders (payment processing, shipping, returns, fraud prevention)

  • Provide customer support and respond to inquiries

  • Communicate with you about orders, account updates, and service messages

  • Personalize and improve the Site and your shopping experience

  • Market and advertise our products (subject to your choices and applicable law)

  • Maintain security and prevent fraud, abuse, or unauthorized access

  • Comply with legal obligations and enforce our terms

3) Shopify and our service providers

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell products and services. Your information may be stored through Shopify’s data storage, databases, and applications.

We also use trusted third-party service providers to operate our business, such as:

  • Payment processors

  • Shipping and fulfillment partners

  • Email and SMS communication tools

  • Analytics providers

  • Advertising and marketing partners

  • Customer support platforms

  • Fraud prevention and security tools

These providers only receive the information needed to perform their services and are required to protect it.

4) Payment information

Payments are processed by third-party payment processors (for example, Shopify Payments and other available methods). We do not store full payment card numbers. Payment processors handle your payment information according to their own privacy and security policies.

5) Marketing and advertising

A. Marketing communications

If you sign up for emails or SMS, we may send you:

  • Promotions, new product updates, and offers

You can opt out anytime:

  • Email: use the unsubscribe link in any marketing email

  • SMS: reply STOP or follow the opt-out instructions in the message

B. Behavioral advertising

We may use your information to show you ads that are more relevant to your interests. This can include sharing limited information with advertising partners (like ad platforms) to measure performance and deliver ads.

You can limit certain targeted advertising by adjusting settings on the platforms you use and by managing cookies in your browser.

6) How we share your information

We may share personal information in the following situations:

  • With service providers who help us operate our business

  • With Shopify to power our ecommerce platform

  • For legal reasons if required by law, regulation, subpoena, or court order

  • To protect rights and safety of our business, customers, or others

  • Business transfers if we are involved in a merger, acquisition, or asset sale

We do not sell personal information in the traditional sense. Some privacy laws treat certain advertising and analytics sharing as a “sale” or “sharing” of personal information. See the “Your privacy rights” section below for opt-out options.

7) Data retention

We keep personal information only as long as necessary for:

  • Providing services and completing transactions

  • Recordkeeping, accounting, and legal compliance

  • Resolving disputes and enforcing agreements

When information is no longer needed, we delete or anonymize it where reasonable.

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9) Your privacy rights

Depending on where you live, you may have rights regarding your personal information, such as:

  • Access to the information we hold about you

  • Correction of inaccurate information

  • Deletion of certain information

  • Portability (receiving a copy in a usable format)

  • Opt-out of certain uses, such as targeted advertising

  • Withdraw consent where processing is based on consent

To make a request, contact us at: shopevasea@outlook.com
We may need to verify your identity before responding.

A. California and other US state privacy rights

If you live in a state with privacy laws (including California), you may have additional rights such as:

  • The right to know what categories of personal information we collect, use, and disclose

  • The right to opt out of “sale” or “sharing” (as defined by applicable law)

  • The right to non-discrimination for exercising your rights

Opt-out of targeted advertising or “sale/sharing” (where applicable):
You can request an opt-out by contacting us at shopevasea@outlook.com with the subject line: “Privacy Opt-Out Request”.

B. EEA, UK, and Switzerland (GDPR)

If you are located in the EEA, UK, or Switzerland, we process your personal information under legal bases such as:

  • Contract performance (to fulfill your order)

  • Legitimate interests (site security, fraud prevention, improving services, marketing where permitted)

  • Consent (where required for certain cookies or marketing)

  • Legal obligation (tax, accounting, compliance)

You may also have the right to lodge a complaint with your local data protection authority.

10) International transfers

If you access our Site from outside the United States, your information may be transferred to, stored, and processed in countries where we or our service providers operate, which may have different data protection laws. We take steps designed to ensure appropriate safeguards are in place for international transfers when required.

11) Children’s privacy

Our Site is not intended for children under 13 (or the age required by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take steps to delete it.

12) Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

13) “Do Not Track” signals

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for responding to DNT signals, we do not respond to them in a uniform way.

14) Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated version on this page and update the effective date above.